How To:
Starting in 2021 Ticketmaster changed their security protocols for login and transfers. TM no longer requires a print code but instead uses Authentication C...
Fri, 26 Feb, 2021 at 4:42 PM
1Ticket can automatically reset the passwords on your Ticketmaster accounts when needed. When enabled this feature will detect when account has an incorrect...
Fri, 23 Jul, 2021 at 12:05 PM
You can now view the exchange your seats were sold on from your Pricing/Inventory screen in the Stage Front Portal. This will be helpful in order to quickly...
Tue, 16 Feb, 2021 at 3:09 PM
As of February 2021, Due to Covid 19, We have changed our default Portal settings to now hide cancelled events in the pricing screen. This will help to k...
Tue, 16 Feb, 2021 at 3:25 PM
To add a TAG to an event from the PO screen you can select the desired event(s) and right click and SELECT the Tag Event(s) option. In the Tag pop-...
Thu, 25 Mar, 2021 at 12:03 PM
Due to the new Stage Front payment policy changes, many sellers have asked for instructions on how to review their deferred payments owed. Below is a review...
Thu, 13 Aug, 2020 at 10:32 AM
It is very important to know how to filter by Tags during these rapidly changing times. We have created some very important tags to help with finding the in...
Thu, 13 Aug, 2020 at 10:33 AM
1Ticket announced on 4/8/20 that they now have the ability to track refund eligible purchases. While it should be very easy to go into your 1ticket account ...
Thu, 13 Aug, 2020 at 10:33 AM
You can now view your canceled sales in the Beta Portal. In order to view these invoices please use the following steps. Step 1: Using Beta Please go t...
Fri, 9 Oct, 2020 at 10:55 AM
To check the status on support tickets you submitted click on the support drop down and select Knowledge Base On the right side of the page, select th...
Fri, 23 Jul, 2021 at 12:38 PM