FAQ
Default solution folder, feel free to edit or delete it.
StubHub only allows split type "Sell all my tickets together" if you set certain notes such as "Parking Pass" or "Aisle" I...
Wed, 18 Sep, 2019 at 11:53 AM
Exchange Hard Tickets Etickets Instant Delivery mobile/will call/local pickup StubHub 3 business days prior If seats hidden, 24 hours prior, o...
Fri, 9 Oct, 2020 at 12:42 PM
Tickets Pending – This status shows all Invoices that are sold where all of the tickets are not marked in hand. Please talk to our service team as soon as a...
Mon, 15 Mar, 2021 at 9:59 AM
In order to sell tickets to a UK event to a UK customer we must disclose the face value of the tickets by law. StubHub often emails us because some customer...
Wed, 26 Jul, 2017 at 3:54 PM
Listing features •Full Suite (not shared) •Aisle •VIP Parking Pass •Center aisle Required disclosures •Limited view of scoreboard (printed on ticket) ...
Wed, 18 Sep, 2019 at 11:52 AM
Board Relations receives a RATG notice from a Board and has 72 hours to review the following 8-point checklist Determine seller Check for proper delivery...
Wed, 18 Sep, 2019 at 11:51 AM
A) Due to the risk of double-sales, accidental mis-pricing, accidental mis-mapping, and other various potential issues we do not allow our clients to purcha...
Fri, 29 Mar, 2019 at 5:16 PM
With each new release of the Portal, it is recommended that you hard refresh your browser to start fresh and eliminate any potential carry over issues. ...
Mon, 16 Sep, 2019 at 3:07 PM
Currently, The emails sent to the address defined in the USER/PROFILE page are as follows: "Forgot Password" Emails Invoice Fulfillment Re...
Mon, 16 Sep, 2019 at 11:13 AM
There are a multitude of reasons why notification emails could potentially not be received. These include but are not limited to the following: Inbox ...
Mon, 16 Sep, 2019 at 11:27 AM