Due to the rapid changes in event cancellations, many sellers have asked for instructions on how to review their Pending Payments so that they can see all of the canceled orders in their accounts. Below is a review of how to do this.
Definition: Payment Pending - Orders that have been completed and delivered to the customer that are eligible for payment in the current pay cycle + any adjustment or cancelled orders with money due back to Stage Front.
Where to filter:
To Create these filters you will need to log into the portal and go into your sales invoices page.
You can now filter by either event date or sales date. Please see the below examples. Note> If filtering by the event date please be aware that there have been many events that we have moved to 2040 so please make sure to add these dates to your filter.
Event Date Filter Example:
Sales Date Filter Example:
